At GF Logistics Group, we value the trust you place in us when handling your cargo and your data. This Privacy Policy explains how we collect, use, and protect your personal information across our global logistics operations.

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1. Information We Collect

We collect information necessary to provide logistics services and maintain our business relationship with you:

• Contact Information: Name, email address, phone number, and job title.

• Business Details: Company name, registered address, and Tax ID/VAT numbers.

• Operational Data: Shipping addresses, consignee details, cargo descriptions, and documentation required for customs (such as EORI or Power of Attorney).

• Technical Data: IP addresses and website usage patterns collected via cookies.

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2. How We Use Your Data

We process your information based on contractual necessity, legal obligations, or legitimate business interests:

• Service Delivery: Coordinating freight (Air, Sea, Road), warehousing, and last-mile delivery.

• Customs Compliance: Managing import/export declarations and regulatory filings.

• Communication: Providing tracking updates, quotes, and responding to inquiries.

• Security: Preventing fraud and ensuring the safety of our physical and digital infrastructure.

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3. Data Sharing & Global Transfers

As an international logistics provider, your data may be shared with:

• Group Companies: Our various international branches involved in your shipment’s journey.

• Service Partners: Carriers, port authorities, and local agents required to move your goods.

• Legal Authorities: Customs agencies and law enforcement as required by international transport law.

 

International Transfers: When data is transferred across borders, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to maintain a high level of protection.

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4. Data Retention

We retain personal data only for as long as necessary to fulfill our service obligations and to comply with statutory record-keeping requirements under maritime and transport law.

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5. Your Rights

Depending on your jurisdiction (e.g., GDPR in Europe, CCPA in the US), you may have the right to:

• Access: Request a copy of the data we hold.

• Correction: Request updates to inaccurate information.

• Deletion: Request that we erase your data, subject to legal retention mandates.

• Object: Opt-out of marketing or specific processing activities.

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6. Security

We utilize technical and organizational security measures—including encryption and restricted access protocols—to protect your information from unauthorized access, loss, or disclosure.

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Last Updated: March, 2026